1 WireFlow Privacy Policy

At WireFlow AB (SE556851155301), we are commited to protecting and respecting your privacy. Questions about this privacy policy, or other requests regarding our privacy practices, can be sent to dataprivacy@wireflow.com. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Most of the site www.wireflow.com can be browsed without leaving any personal information, except that the site is using cookies. The only time we collect personal information is when you register an account to do business with us.

1.1 Who we are

WireFlow AB is a privately held engineering company, based in Göteborg, Sweden. The company was founded in 2011 with the vision to become a product company that offers control and measurement solutions. We use classical engineering methodology in a creative environment to create innovative products. Our address is. WireFlow AB Theres Svenssons gata 10 SE–417 55 Göteborg Sweden

1.2 18 or Under

We are concerned to protect the privacy of children aged 18 or under, and by registering at wireflow.com you confirm that you are aged 18 or over.

1.3 Use of ‘cookies’

WireFlow.se uses cookies to enhance the browsing experience. Cookies might collect statistical data about your browsing actions and patterns but do not identify you as an individual. For example, we use cookies to store your country preference or the content of a shopping cart. This helps us improve our website and deliver a better and more personalised service. In modern browsers it is possible to turn off cookies in the browser preferences (please consult your browser documentation). Please note that turning off cookies may result in loss of functionality when using wireflow.com

1.4 How do we get information from you?

We obtain information about you when you register at our website, send us emails or when you contact us using the contact form, e.g. with questions regarding our products or requests for quotations.

1.5 What type of information is collected?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you register to make a purchase we might also collect your phone number and your company VAT number in order to make deliveries. If you make a buy online, your card information is not held by us, it is collected by our third party payment processors, who specializes in the secure online capture and processing of credit/debit card transactions.

1.6 How is your information used?

We may use your information to:

  • Process orders you make
  • Check your order history for support
  • Notify you of updates on our Terms or Conditions or other changes in our services
  • Send you newsletters or other communications you have requested

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the VAT numbers and invoices). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. If you have not logged in to our shop in the last 24 month, we may delete your account information.

1.7 Who has access to your information?

We will not sell or rent your information to third parties, and we will not share your information with third parties for marketing purposes. Third Party Service Providers working on our behalf: We may pass some of your information to our third party service providers, agents subcontractors and other associated companies for the purposes of completing tasks and providing services to you on our behalf (for example to process shipping and invoicing). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service, for example to handle online payment; If a payment is made online, your credit card payment is processed by a third party payment processor (PayPal), who specializes in the secure online capture and processing of credit/debit card transactions. Rest assured, that we will not release your information to third parties beyond WireFlow AB and its associates, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganization, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

1.8 You control your data

You decide whether or not you wish to receive information from us. If you do not want to receive newsletters or other direct marketing communications from us regarding our products and services, then you can make your choices by ticking the relevant boxes situated on the form on which we collect your information. We will only contact you for marketing purposes if you have given your prior consent. You can change your preferences at any time by logging in to your account, or contacting us at email: sales@wireflow.com.

1.9 How you can access, update and delete your information

We rely on that your information is correct to be able to ship product and give you the relevant support, so the accuracy of your information is important to us. To keep your information up to date, you can always login to your account at wireflow.com, and make the necessary changes. If this is not an option please contact us at dataprivacy@wireflow.com and we will do our best to help. You own your information and have the right to ask for a copy of the information WireFlow AB holds about you. Please contact dataprivacy@wireflow.com to request any information and request a .

1.10 How we protect your data

We do our best to keep our services protected by the latest security measures, including serving all our pages securely as using TLS encryption. This means that all our pages should appear with a lock next to the web address to indicate the secure transfer. When you register by us, and chose a password, which enables you to access certain parts of our websites, you are responsible for keeping your password confidential. We ask you not to share your password with anyone. Your personal information cannot be accessed by anyone but you and the administrator of the webpage. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us using email, and you do so at your own risk.

1.11 Links to other websites

Our website may link to other websites run by other companies. This privacy policy applies only to our website only‚ so we encourage you to read the privacy statements on the other websites you visit. We are not responsible for the privacy policies and practices of other sites even if you access those using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

1.12     Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to Sweden. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.